Please contact us if you have any questions or specific needs either by telephone or by using the form below.
Telephone: (03) 5237 6660
6 Thomson Street
Apollo Bay VIC 3233 Australia
General Cancellation Policy for new direct bookings (Exception may apply during peak periods):
Within 48 hours before 12:00 of arrival date and onwards: guest will be charged for the whole stay of booking and will be ineligible for a booking modification.
Cancellation Policy for existing bookings*:
Please refer to your booking confirmation to verify the cancellation policy applied to you.
*If your booking was made through third-party booking websites(including but not limited to, Booking.com, Expedia, Wotif, Agoda, Hotels.com, Trip.com), the cancellation policy that is applied to you would be according to the cancellation policy you agreed to at the time of booking, unless you have made a special agreement with us directly. Please contact the third-party websites to verify the cancellation policy applied to you.
Cancellation policy applies regardless of Coronavirus including any restrictions related to Coronavirus.
FOR GENERAL ENQUIRIES & FURTHER INFORMATION,
PLEASE CONTACT US: